WOMEN'S SHOES

FREQUENTLY ASKED QUESTIONS

Need help with your order or have a question about one of our products?

Contact our customer service at info@vesterby-mode.com.

DELIVERY & SHIPPING

We offer FREE SHIPPING within France. Processing takes 1 business day, and delivery takes approximately 5 to 9 business days via La Poste.

You will receive a shipping confirmation with a tracking number once your package is on its way. All orders placed before 11:00 PM will be dispatched the same day.

If you have any questions regarding your delivery, we are here to help!

info@vesterby-mode.com

OUR OPENING HOURS

Our opening hours are every day from 8:00 AM to 8:00 PM, including weekends and holidays. We respond to all emails within 12 hours.

Welcome to our shop!

📧 info@vesterby-mode.com

14-DAY RETURNS

At VESTERBY, we offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return it within 14 days of receiving your order for a full refund or exchange. The item must be in its original condition, unused, and with the original tags.

If you have any questions regarding the return process, feel free to contact us at info@vesterby-mode.com.

Our customer service is available every day from 8:00 AM to 8:00 PM, including weekends and holidays.

Average response time: 12 hours.
CONTACT US

DELIVERY & SHIPPING

We offer FREE SHIPPING within France. Processing takes 1 business day, and delivery takes approximately 5 to 9 business days via La Poste.

You will receive a shipping confirmation with a tracking number once your package is on its way. All orders placed before 11:00 PM will be dispatched the same day.

If you have any questions regarding your delivery, we are here to help!

info@vesterby-mode.com

OUR OPENING HOURS

Our opening hours are every day from 8:00 AM to 8:00 PM, including weekends and holidays. We respond to all emails within 12 hours.

Welcome to our shop!

📧 info@vesterby-mode.com

14-DAY RETURNS

At VESTERBY, we offer a 14-day return policy. If you are not completely satisfied with your purchase, you can return it within 14 days of receiving your order for a full refund or exchange. The item must be in its original condition, unused, and with the original tags.

If you have any questions regarding the return process, feel free to contact us at info@vesterby-mode.com.

  • FREE SHIPPING

    We offer free shipping within France for all our orders.

  • CUSTOMER SERVICE

    Our customer service is available every day, including weekends, from 8:00 AM to 8:00 PM.

  • SECURE PAYMENTS

    We offer secure payments with Credit Card, PayPal, Klarna, and other popular payment methods.

1 3